Complaints

PPD's customers can lodge their complaints in connection to the supply of gas in writing form.

PPD's customers can lodge their complaints in connection to the supply of gas in writing using the form for lodging complaints as follows:

• Directly in our office, Gospodarska zona 13, Vukovar
• By mail, addressed to Prvo plinarsko društvo, d.o.o., Gospodarska zona 13, 32000 Vukovar
• By sending a telefax to the number 032/ 450 961 or 032/ 450-971
• By email sent to:
  • Info: info@ppd.hr
  • Complaints: racun@ppd.hr
  • Consumer: potrosac@ppd.hr
  • Sale: prodaja@ppd.hr

In order to provide you with the best service and protect the rights of our users, PPD undertakes to reply in writing within 15 days of receiving the complaint, and this reply is not subject to any charges.